- OperatorNovatrix S.R.L.
- Established2022
- Games12,000+
- Withdrawal Limits (AUD)$7,500/day, $15,000/week, $30,000/month
Keep gambling enjoyable and within your limits
Gambling involves risk, and there is no guaranteed way to win. Games are based on chance or other outcomes that cannot be controlled by a player. Previous results do not predict future results, and a losing streak does not make a win more likely. Treat every wager as an entertainment expense and only use money that you can afford to lose.
Before you start playing, decide how much time and money you are comfortable spending. Your limits should be based on your personal circumstances, including your income, regular expenses, savings goals and other financial commitments. Once a limit has been reached, stop playing rather than increasing it. Do not use money needed for rent, bills, food, education, healthcare or other essential costs.
- Set a gambling budget before you play and do not exceed it.
- Set a time limit and take regular breaks away from the screen.
- Keep gambling separate from essential household spending.
- Do not chase losses by increasing your stakes or playing for longer.
- Avoid gambling when you are angry, upset, tired or under the influence of alcohol or other substances.
- Remember that gambling is not a reliable way to earn income or improve your financial position.
- Do not borrow money, use credit or sell possessions to fund gambling.
- Keep your account details private and do not allow other people to gamble through your account.
Promotions, bonuses and other offers should never be used as a reason to gamble beyond your normal budget. If you choose to take part in an offer, read the applicable terms carefully and consider whether it fits within your planned spending and time limits. You can decide not to participate in promotional activity at any time.
Recognising when gambling may be becoming a problem
Problem gambling can affect anyone, regardless of age, income or experience. It may develop gradually, and some people may not notice the impact until gambling has caused financial, personal or emotional difficulties. Asking yourself honest questions can help you identify changes in your behaviour early.
Possible warning signs
- You spend more time or money gambling than you planned.
- You repeatedly try to win back money you have lost.
- You feel restless, irritable or anxious when you cannot gamble.
- You think about gambling frequently or find it difficult to concentrate on other activities.
- You hide or minimise how much time or money you spend gambling.
- You borrow money, miss payments or sell belongings because of gambling.
- You reduce time spent with family, friends, study or work in order to gamble.
- You gamble to escape stress, loneliness, sadness or other difficult feelings.
- You continue gambling even after it causes arguments, financial pressure or other problems.
- You have tried to cut back or stop but have not been able to do so.
One warning sign does not necessarily mean that you have a gambling problem, but it is a reason to pause and review your habits. If several signs apply to you, stop gambling and seek independent support. Speaking with someone you trust can be a useful first step. You do not need to wait for a crisis before asking for help.
If gambling is causing serious distress, financial harm or thoughts of self-harm, seek urgent assistance through appropriate emergency or crisis services in Australia. Your safety comes first. Gambling support services can also help you make a plan, understand your options and access further assistance.
Tools and steps to help you stay in control
Practical controls can make it easier to maintain healthy boundaries. Available options may vary according to your account, location and the relevant requirements. If you want to change your gambling habits, use the account controls available to you or contact the appropriate support channel through the website. You may be asked to confirm your identity before certain account changes can be completed.
Consider using these controls
- Deposit limits to control the amount added to your account over a selected period.
- Wagering or spending limits to help manage the amount used for play.
- Loss limits to set a maximum amount you are prepared to lose.
- Session or time reminders to help you monitor how long you have been playing.
- Cooling-off periods that provide a temporary break from gambling.
- Account closure or self-exclusion when you need a longer or indefinite break.
- Marketing preferences that allow you to reduce or stop promotional messages.
- Activity and transaction records to help you review your gambling behaviour.
Limits are intended to support your decisions, but they are not a substitute for personal responsibility or professional advice. Set limits before gambling and choose amounts that are realistic for your circumstances. Do not lower or remove a limit simply because you have reached it. A cooling-off period or self-exclusion may be more appropriate if you are finding it difficult to stop.
Taking a break or closing your account
If you want to stop gambling, request a break, account closure or self-exclusion using the relevant process made available on the website. During a self-exclusion period, you should not attempt to open another account, use another person's account or find ways around the restriction. Ask people close to you to support your decision and consider blocking gambling websites or applications on your devices.
Before taking a break, review any outstanding account matters and read the information provided about how the process works. A restriction may not immediately prevent access to every gambling service or platform, so you should also consider independent tools and support services. If you are concerned about your gambling, stopping play and seeking professional help are important steps.
